Insured, screened, documented
Shippers, procurement teams and compliance officers can request our insurance certificate and vendor documents, and review the standards every driver and shipment is held to.
Insurance & vendor documents
Request a COIMaverick Global Transportation carries commercial insurance for its operations. Certificates of insurance naming your organization as certificate holder or additional insured are issued by our agent on request, along with our W-9 and carrier documents.
Driver screening
- Identity and driver's license verified before activation
- Background check and driving record review
- Proof of vehicle insurance on file
- Route training before a first solo run
Medical & pharmacy delivery
- HIPAA awareness training; Business Associate Agreement executed on request
- Pharmacy-supplied bags and packaging kept sealed in transit
- Stops logged in a delivery app with time stamps
- Signature and photo proof of delivery
On every run
- Dispatch contact for the full trip
- Time-stamped pickup and delivery records
- Exceptions reported to you immediately
- Records available for audit on request
Hazardous materials
We do not accept regulated hazardous materials for transport. Excepted quantities may be reviewed case by case before pickup.
Loss, damage & claims
Note any visible damage on the delivery receipt at the time of delivery. Declared-value coverage can be arranged in writing before pickup.
Submit claims in writing through our inquiry form (choose "Claim") with your shipment details and photos.
We acknowledge claims within 30 days and work to resolve them within 120 days.
Vendor onboarding packet
Available to shippers and procurement teams on request:
- W-9
- Certificate of insurance
- Signed rate confirmation / service agreement
- HIPAA BAA (medical and pharmacy clients)
- Driver standards summary
Policies
- Privacy Policy: what this site collects and how it's used
- Terms of Service
- SMS / text messaging terms: opt-in, frequency, STOP / HELP
- Accessibility statement